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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It includes detailed information about all the operations that you can carry out on the page in question. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of educational videos demonstrating how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our extensive FAQ database, which comprises questions asked by actual customers and provides practical solutions. We constantly update our Frequently Asked Questions section with new articles in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of support engineers available 24-7 and ready to help you with any problem. Each trouble ticket you submit will be replied to in less than sixty minutes (the average response time being just twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308782

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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